What do we manage
We manage your IT environment to keep it secure.
We use a range of AI powered, and traditional tools to hunt for threats within your environment, and remove them before they ever become an issue to you.
Our process
Onboarding
During onboarding of a new client, we create detailed technical documentation of all your current IT infrastructure, and install our automated tools to ensure the health of your IT infrastructure going forwards
Ongoing management
Our automated tools are always monitoring your environment to ensure the Confidentiality, Integrity, and Availability of your data. We check all updates against known CVE threats as listed by NIST, and then verify the installation.
IT Support
As an MSP, supporting your IT infrastructure is a core part of our business. Being a small MSP, we get to know your team, so when you raise a ticket with us, we care about you, and resolving whatever the issue is ASAP.
How do we manage our clients
According to the UK government, 50% of businesses in the UK suffered an cyber security incident in the last 12 months
If you want to improve the performance of your IT infrastructure, the first thing you need to do is secure it. If it’s not secure, it won’t be fast, and worse still it could easily be leaking your confidential data without you even knowing.
This is why managing your IT security is vital.
After you’ve been onboarded, we will constantly monitor your IT infrastructure using both traditional, and AI powered tools to check that your environment is secure.
The National Institute of Standards and Technology release updates on known IT security threats, known as CVE threats. We automatically check all your servers, and computers to ensure that your operating systems and applications are not vulnerable to these known threats.
We use AI powered tools to check threats in real time. For example, malicious software is often distributed in .zip files. A user might open a .zip file which claims to be of interest to the user, but actually contains malware. If a user unwittingly unpacks such a file, it could do significant damage, deploying malware across your IT environment.
For this reason, we scan files in real time, using AI powered software to stop you from running suspicious files, and flag them to us for further investigation. Highlighted files can then be unpacked and scanned in our isolated and secure environment, known as a sandbox, and released only if they’re deemed safe.
We can usually do all of this in the background, but sometimes IT support is required.
Watch Tower IT 